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Our second visit to The Baileys Hotel in London was wonderful. The staff are so helpful and accommodating from finding cabs to helping us with suggestions to lovely breakfasts and early check in. The rooms are comfortable and well stocked. It is a perfect location where walking to most things is easy. Lots of eating spots nearby. We will be back!

Rajesh greeted me with a huge smile. My reservation was complicated but Rajesh made sure my stay was easy. Nick helped greet me as well, ask me many questions to make certain my stay was easy. Luibomyr assisted me many times up and down the outer steps with my wheelchair, as did every single staff. The housekeeping was amazing and honored my do not disturb signs. I had never explored Chelsea but this time that is all I did. It was so wonderful and everybody i encountered was absolutely wonderful and helpful, even Magic Mike. This hotel is not well equipped for wheel chairs so i made a few suggestions that would help us differently abled persons navigate: 1. Electric fire doors, 2. An exit out from the hotel that does not require stairs, 3. Identify rooms easily accessible from elevator. However, i was not inconvenienced once with all the assistance I was offered. Thank you so much to the wonderful, kind, helpful people at Bailey’s Hotel, Kensington, London, England.

From the moment we walked in the door everyone made us feel Comfortable. Genuinely comfortable. Stayed elsewhere (chain hotel) for first part of trip and wish we had stayed here first. Directly across from Gloucester Station and both grocery store in area as well as restaurants